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Privacy Policy – Creations Direction 2 Inc.

At Creations Direction 2 Inc., we are committed to respecting and protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25, and other applicable Canadian privacy legislation.


1. Information We Collect

We may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide when you:

· Contact us through our website or email· Make a purchase or request a quote


2. Purpose of Collection

We collect and use your personal information for the following purposes:

· To provide you with the products or services you request
·
To respond to your inquiries or customer service needs


3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.


4. Consent

Your personal information is collected with your knowledge and consent. You may withdraw your consent at any time by contacting us directly. Please note that withdrawing consent may affect our ability to provide certain services to you.


5. Cookies

Our website may use cookies or similar technologies to enhance your user experience and track website performance. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of our site.


6. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we use industry-standard methods, no method of electronic transmission is 100% secure.


7. Third-Party Services

We may use trusted third-party providers for services such as website hosting, email marketing, or payment processing. These providers are contractually obligated to handle your data securely and in compliance with Canadian privacy laws.


8. Your Rights: Access, Correction, and Deletion

You have the right to access, correct, or request deletion of your personal information at any time. To make such a request, please contact us using the information provided below.


9. Disclosure of Information

We do not sell, rent, or share your personal information with third parties, except as required by law or with your explicit consent.


10. Confidentiality Incidents (Law 25)

In the event of a confidentiality incident (such as unauthorized access, use, or disclosure of your personal information), we will assess the potential harm, take steps to contain the issue, and notify affected individuals and the Commission d'accès à l'information du Québec (CAI) if required. All incidents are recorded in our internal incident register in compliance with Law 25.


11. Transfers Outside Quebec (Law 25)

If we transfer your personal information outside of Quebec—for example, to cloud providers or service partners—we perform a privacy impact assessment and ensure that your information will be protected in accordance with applicable laws.


12. Automated Decision-Making

We do not use any automated decision-making technologies (such as profiling or AI systems) that affect decisions about you.


13. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 14 without consent from a parent or legal guardian. If we become aware that we have inadvertently collected such data, we will delete it promptly.


14. Privacy Officer

In accordance with Law 25, the person responsible for the protection of personal information at Creations Direction 2 Inc. is: Ladjenka Sebestik

Privacy Officer
📞 (450) 971-0407
✉️ ladjenka.sebestik@direction2.com

You may contact this person for any concerns or questions regarding your personal data.


15. Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada or the Commission d’accès à l’information du Québec. We encourage you to reach out to us first so we can resolve any issues directly.


16. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page along with the revised date. We encourage you to check back periodically.


17. Contact Us

For any questions about this Privacy Policy or to exercise your rights regarding your personal information, please contact us: Ladjenka Sebestik

Creations Direction 2 Inc.
📞 (450) 971-0407
✉️ ladjenka.sebestik@direction2.com

 

Home | About D2 | Contact D2 
Motorcycle Windshields
 | ATV Windshields | side by side | ATV overfenders | ATV Fairings | ATV Carry-Alls